Summary of Experience
Highly motivated computer professional with experience in Windows Server/Desktop Administration and Help Desk/Support Management. Responsibilities have included Project and Technical leadership in integration, implementation, troubleshooting, reporting, and documenting Hardware/Software support for the Windows (95/98/NT4/2000/2003/XP) and Macintosh (OS 5.4-10.4) platforms for Start-Up, OEM/VAR and Corporate environments.
Employment History - Overview
McNeil Pharmaceutical, (Ft. Washington, PA)
Covance, (Conshohocken, PA)
Centocor Pharmaceutical, (Malvern, PA)
Infinity Computer Solutions, (Havertown, PA)
SimStar Internet Solutions, (Princeton, NJ)
Medical Broadcasting Company (Philadelphia, PA)
DuPont Experimental Station (Wilmington, DE)
TV Guide, Inc. (Radnor, PA)
Kodak Electronic Printing Systems (Billerica, MA)
Optical Access International (Woburn, MA)
Unicom (Dedham, MA)
Professional Experience - Overview
– Active Directory and Group Policy Management (W2K & W2k3)
– Antivirus Software (Symantec AntiVirus Corporate Edition, McAfee ePolicy Orchestrator)
– Auditing, Configuring, Deploying, Purchasing and Upgrading Servers, Desktops and Laptops
– Compaq/HP System Insight Manger (CIM/SIM) Administrator
– Data Center Server Consolidation and Retirements
– Designing, Developing and Implementing Software and Hardware standards
– Documentation experience: End-User, Technical Staff, FAQs and Knowledge Databases
– Experience with Help Desk Tracking Software (Remedy, Track-It)
– Hardware Support (Desktop/Laptops): Acer; Apple; Compaq/HP; Dell; Gateway; IBM
– Hardware Support (Windows/WinTel Servers): Compaq/HP (DL360, DL380, DL580); Dell; IBM
– Help Desk Administration: Best Practices, Design, Routing, SOPs and Standards
– Networking experience: AppleTalk, DHCP, DNS, Ethernet, NAT, NetBIOS, SNMP, TCP/IP, WINs
– Operating System Support: Macintosh (OS 5.4-10.4); Windows/WinTel (95/98/NT4/2000/XP/2003)
– Patch Management Administrator (Ecora Patch Manager, MBSA/WSUS, Shavlik NetChk)
– Regulated environments: FDA, HIPPA, Sarbanes-Oxley, ITIL v2 - Change Control
– Researching, Testing and Recommending Computer Hardware and Software
– Server Administration - Windows/WinTel Servers (NT/2000/2003)
– Support Microsoft Office suite (Excel, Outlook, PowerPoint, Word)
– Veritas NetBackup Enterprise Administrator (3.41-5.1)
– VMWare Administrator (GSX, ESX and Workstation)
If you are interested in seeing what else I have done, please click on the links below:
If you are interested in seeing what Applications/Software that I support:
Supported Applications/Software
If you think that I might be able to help you in some way, please feel to contact me:
eMail: alseymour@aseymour.com
Main: (610) 269-3359 — Cell: (610) 304-4393
Thanks for stopping and taking a look.
Have a Great Day!
BTW - Here is a little somethign that I wrote for those of you that are LinkedIn members.
"How to Add a LinkedIn.com Icon to Microsoft Outlook signature file"
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